In April 2002, Kim Whiting and Bonnie Allen developed the concept of superior pet care philosophy which became Pappy’s Pet Lodge. An architect and contractor were engaged to build the first Pappy’s Pet Lodge and was opened for business in 58 days. The level of care was immediately evident with a sold out lodge during the very first weekend in business, and Pappy’s Pet Lodge has grown successfully by maintaining this well-regarded standard of service.
Soon after opening, Pappy’s was recognized as a leader in pet care and in the community. The recognition and awards in pet care received by Pappy’s Pet Lodge has driven their growth to 5 successful locations serving the Dallas Ft/ Worth Metroplex.
Pappy’s has been honored with awards from the Richardson Chamber of Commerce, Plano Chamber of Commerce, Best of D Magazine, Living Magazine, Top 10 Companies in Collin County, Plano Star Courier, and Enterprise Banks Celebration of Enterprise Award which lead to a growing satisfied customer base of over 10,000 pet families. Pappy’s Pet Lodge is proud to have been featured on Fox TVs “Renovate My Family” with Dr. Phil’s son Jay McGraw, “Sheer Dallas”, and NBC Channel 5 “Home and Lifestyle” TV show.
To Our Pet Guests
We will care for all pets through focused, documented, love and attention to their behavior, well being, eating habits and elimination schedule during each visit. Our job is to make every effort to help all pets in Pappy’s care to remain happy and healthy while under our loving and attentive care.
To Our People Guests
We will treat our people guests with respect through fair pricing and value added services. We will provide a safe, clean, comfortable, home-like, loving and fun environment for their pets.
Next to our pet guests, our people guests are the most important asset to our business. We will continually find ways to show our customers how much they mean to us through loyalty programs, specials and events. We are honored by the trust our people guests have in us when they must be away from their pet family. We understand we will not prosper without our people guests and will go the extra mile to exceed their needs and expectations.
To Our Staff
Our pet professionals are the lifeblood of our company. We hire people who are compassionate toward our guests and professional in all we do. We offer an opportunity for them to grow personally and professionally and are committed to their success through ongoing training and development. This allows Pappy’s to continually exceed our guest and team expectations.
To Our Vendors
We view our vendors as partners in success and hold them accountable to the same level of expectation that we have for ourselves. We will seek mutually beneficial vendor relationships. We will gladly recommend these vendors as a resource to our customers.
To Our Community
We will be good corporate and community citizens and seek opportunities to serve and educate pet owners while providing expertise to local communities. We actively work with rescue organizations and shelters to help support and promote their efforts in finding loving homes for pets. We will remain involved in community non-profit organizations through our shelter affiliations, local Chambers of Commerce and others as identified.
Meet the Staff
President & COO
<img class="alignleft size-full wp-image-203955" src="http://pappyspetlodge.com//wp-content/uploads/2016/07/Staff-Image-holder-150.png" alt="Staff-Image-holder-150" width="150" height="150" />Bonnie has been with Pappy's Pet Lodge from the beginning, playing a pivotal role in the company's development. With nearly 17 years of experience, Bonnie knew from a young age that she had a love for pets. She graduated in 2001 from Texas Tech University with a Bachelors Degree in Animal Science. Bonnie is passionate about providing outstanding pet care and exceeding customers' expectations.
<blockquote>I just wanted you to know that many of us who trust you and your fine staff to take care of our children really do appreciate all you do.</blockquote>
When she's not at Pappy's, you can find Bonnie spending time with her husband, two young children and their family's four-legged friends. She enjoys spending time with family and friends and, of course, attending her alma mater's football games. If you're looking for a place for your pets to be pampered, look no further. Pappy's is the place and Bonnie's your girl!
President & COO
Manager, HR Coodinator
Gillian's bio is coming soon!
Manager, HR Coodinator
Vice President and General Manager
&amp;lt;img class="alignleft size-full wp-image-203943" src="http://pappyspetlodge.com//wp-content/uploads/2016/07/Staff-Roanoke-Trey-Kinder-Manager-150.png" alt="Trey Kinder" width="150" height="150" /&amp;gt;Trey joined the Pappy’s Team in October 2011 as a Marketing Representative and Pet Technician. Being a pet person and enjoying the care and comfort of his own dogs through the years, encouraged him to take the opportunity to apply for Pappy's Pet Lodge. “Closing in on two years, it has been the greatest privilege to be a part of something so special!” Trey among the other employees of Pappy’s Pet Lodge is Pet First Aid and CPR certified by the American Red Cross.
Shelby, a black Labrador Retriever has been a special companion for Trey over 11 years. His hobbies consist of most anything outdoors, fishing, camping, hunting and off-road bike riding.
“I'm very passionate and concerned with the love and care I provide each and every one of our pet guests. Working with Pappy's Pet Lodge has been one of the most gratifying experiences for me. I love helping our pet guests feel comfortable on their first visit and seeing them race in the door on their next visit! The most joyous time is when parents come to pick up their "kids" and watching the crazy, happy excitement when they first see each other. There's no greater feeling of accomplishment and I can hardly wait for the next time the pet comes!”
Vice President and General Manager
Director of Marketing, Bookkeeping, Pet CPR and First Aid Instructor, Pet Sitter
&lt;img src=&quot;http://pappyspetlodge.com//wp-content/uploads/2016/07/Staff-Pet-Sitting-Liz-Tucker-Pet-Sitter-McKinney-Frisco-Plano-150.png&quot; alt=&quot;Liz Tucker&quot; width=&quot;150&quot; height=&quot;150&quot; class=&quot;alignleft size-full wp-image-203935&quot; /&gt;In June 2010, Liz was extremely excited when she found the perfect job for her, a position that merged customer service and dogs. Through the years, she has enjoyed the opportunity to grow with Pappy's, as she has taken on more projects and responsibilities. Liz holds a Bachelor's degree in Interdisciplinary Studies from UNT and graduated with honors. She is also a certified Pet First Aid and CPR Instructor for the American Red Cross. She has 2 dogs at home, Lilly who is a 5-year old Border Collie/Lab mix, and Summer, a 4-year old Border Collie/Springer mix. Lilly is certified as a Canine Good Citizen and both pups have participated in Agility, Rally, and Obedience. Although caring for her toddler, Erin, takes most of her free time, Liz enjoys walking and playing with her dogs, spending time with family, selling Scentsy products, outdoor activities, and lots of crafts and projects.
When asked why people should trust her to care for their pets, she replied, “I adore animals, especially dogs, and truly believe the world is a better place because of our pets. I continually strive to provide the best environment and experience to all pets in my care. I would like to believe that my experience, hard work, and love of animals combine to make me an excellent caretaker of our client’s beloved pets”. Liz feels very rewarded when a dog gets super excited to see us and then doesn’t want to go home – that means we did our job well!